Return and Refund Policy
Last updated: August 27, 2021
Thank you for using LoanDPR.
We take pride in the services delivered by us and guarantee your satisfaction
with our services and support. Still, for any reason, you are not completely
satisfied with the services provided, we invite you to review our policy on
refunds. This Refund Policy has been created for the users.
The following terms are applicable for any services that you availed from us.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under
the following conditions. The following definitions shall have the same meaning
regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Return and Refund Policy:
• Company (referred to as either "the Company", "We", "Us" or "Our" in
this Agreement) refers to LoanDPR, Pune, Maharashtra.
• Orders mean a request by you to purchase Goods from Us.
• Service refers to the services offered by our website.
• Website refers to LoanDPR, accessible from http://www.loandpr.com
• You means the individual or entity accessing or using the Service, or
the company, or other legal entity on behalf of which such individual is
accessing or using the Service, as applicable.
Cancellation Policy
In case of change of service, the cancellation fee would not be applicable.
Before processing any refund, we reserve the right to make best effort to
complete the service. In case, you are not satisfied with the service, you can
let us know in advance about appropriate changes or your specific requirements.
The draft of the output is shared and shown to you before downloading the same
and only & only if the user is satisfied with the draft, only then the user will
be redirected to the final download option after making the payment. Hence, the
user has an option of non-completion of process if he / she is not satisfied
with the output. Refund cannot be provided for that earned fee because resources
and man hours spent on delivering the service are non-returnable in nature.
Refund Policy
We can’t refund or credit any money paid to government entities such as taxes,
or to other third parties with a role in processing your order. Under any
circumstance, LoanDPR shall be liable to refund only upto the fee paid by the
client.
When the DPR (or any other output) is downloaded by the user, full rights to
that document are transferred to the user and user can make unlimited changes to
the same. In such case where the user has made the payment after finding the
output satisfactory, refund cannot be provided for the paid fees because
resources, digital tools and man hours spent on delivering the service are
non-returnable.
In case of any issues, refund request can be initiated by the user via
registered user ID or registered mail on LoanDPR.com. Such refund request is to
be provided on mail with all the necessary attachments and proofs. Decision of
Mode of Refund is solely and completely in the hands of the management and
providing the refund in rupees or by way of the credit on the portal of LoanDPR
(or as a wallet balance at LoanDPR) is at the discretion of the company.
All refund requests must be made within 15 days of purchase. We will process
your request within 7 to 21 business days of receiving all the information
required for processing refund like reason for refund, bank details for
processing request, etc.
Contact Us
If you have any questions about our Refunds Policy, please contact us:
• By email: loandpr.com@gmail.com
• By phone number: 8459941735
DISCLAIMER
LoanDPR shall not be considered in breach of its Satisfaction Guarantee policy
or default under any terms of service, and shall not be liable to the Client for
any cessation, interruption, or delay in the performance of its obligations by
reason of act of God, pandemic, earthquake, flood, fire, storm, lightning,
drought, landslide, hurricane, cyclone, typhoon, tornado, natural disaster, or
the public enemy, epidemic, famine or plague, action of a court or public
authority, change in law, explosion, war, terrorism, armed conflict, labour
strike, lockout, boycott or similar event beyond
our reasonable control, whether foreseen or unforeseen.